FAQ's
Frequently asked questions
Do I need a referral to see a psychiatrist?
In order to receive Medicare rebate it is necessary to obtain a referral from a medical practitioner to see a psychiatrist. Specialist referrals are valid for 3 months and General Practitioner referrals for 12 months.
How do I contact reception?
Is there a cancellation fee?
Missed appointments are billed 50% of the fee for the first missed appointment. Subsequent
appointments need to be prepaid.
What are the fees to see a psychologist or psychiatrist?
Gladstone Practice is a private practice and we do not bulk bill, fees vary, depending on the individual therapist, the length of the session and whether you are seeing a psychiatrist or psychologist. When you ring for an appointment our staff will be able to inform you of your therapist's fees. Payment on the day of consultation in cash, eftpos or credit card (Mastercard or Visa) is required. Rates are on a sliding scale in line with current AMA rates. Once paid, we can issue you with a receipt and you can submit it to Medicare for a refund. Alternatively we can lodge the claim online with Medicare and you will be sent a cheque or refund can be deposited into your bank account within two days, if your bank account details are registered with Medicare.
What do I do in an emergency?
How do I get to Gladstone Practice?